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System Director of Pharmacy - Oncology Infusion Business

Scottsdale, AZ, USA | HonorHealth

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
  • Experience:
    10-12 years
Job Description:
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HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.

As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.


As a member of the oncology/infusion leadership team, the System Director is responsible for assuring that Infusion and Oncology Pharmacy Services are provided in a safe and efficient manner resulting in positive outcomes for patients.

The System Director champions inter-functional collaboration and communication across work areas and multi-site pharmacy departments. Provide leadership to seek out, promote and facilitate rapid adoption and assimilation of best practices to establish innovations in service, work methods, technology, and operational systems which improve service-line financial performance, pharmacy service, quality and productivity.

• System responsibility for directing infusion pharmacy revenue cycle management,strategies, policies and procedures, budget process, project implementationsprogram expansions and committee representation. Responsible for insuring system consistency and compliance, implementing and monitoring financial controls to insure effective utilization of resources through budgeting and analysis of management reports, development of services, as well as organizational performance improvement, quality management, evidence based outcome and setting the communication tone, values and culture of the health system. Key collaboration with operational and nursing leads. Responsible for ensuring development and enforcement of all applicable policies, standards and regulations related to Medication Management. Collaboration across system to ensure successful assessment, engagement, and implementation of best practice systems.

• Coordinates and monitors the pharmacy systems and processes to achieve ongoing operational and service improvements. Responsible for all aspects of medication safety in the oncology/infusion/research pharmacy settings. Sets example for othersin work quality, efficiency, productivity and personal conduct standards. Monitors productivity of employees and initiates modifications to improve productivity. Ensures delivery of pharmacy services within budgeted level of resources. Monitors annual operating budgets for the areas of responsibility, compares actual and budgeted activity and explains variances. Recommends cost containment programs, and policies and/or procedures to improve efficiency, economy, and effectiveness. Works collaboratively toward solutions that accomplish network organizational objectives. Assurance that all objectives and assignments given to acute department directors are completed on time and conform to applicable standards, rules, and regulations.

• Champions inter-functional collaboration and communication across mulit-site pharmacy services. Conducts regular staff meetings and meets individually with staff to review performance, solve problems and promote efficiency. Facilitates solutions to problems and resolves complaints regarding departmental services and activities. Projects a customer service attitude by being attentive, responsive, courteous and compassionate to customers (e.g., patients, physicians, nurses, and students).

• Formulates departmental policy and procedure; ensures adherence to infusion network, hospital, health system and departmental policies and procedures and applicable state and federal.

Develops, evaluates and revises departmental policies and procedures while staying within budgetary and resource limits. Enforces health system and hospital’s departmental policies and procedures and ensures compliance with pertinent state and federal laws and regulations. Monitors and controls the controlled drug distribution system ensuring compliance with state and federal laws and regulations governing the practice of pharmacy.

• Participates on departmental, hospital, health system and school of pharmacy committees, actively participates in national, state and regional professional organizations.



Bachelor's Degree in Pharmacy from an accredited College of Pharmacy Required

Master's Degree MHA/MBA/MFA/MSHSP Required


10 years Pharmacy practice experience Required

5 years leadership/management experience in oncology/infusion practice Required

Licenses and Certifications

Registered Pharmacist (RPh) Must obtain State of Arizona licensure within 90 Days Required

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