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Technology Strategy Senior Manager

Los Angeles, CA, USA | Deloitte Consulting

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
    Consulting - Strategy
    Consulting - IT
  • Experience:
    10-12 years
Job Description:
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We help clients re-imagine the relationship between technology and business by architecting future business and technology strategies, models, platforms, eco-systems and capabilities that enable business transformation.Examples of specific capabilities include:

Advanced Technology Disruption: Disrupting business strategies and unlocking value with advanced technologies including cloud

Insights-driven Technology Strategy: Leveraging deep analytics to provide world-class technology strategy and lead end-to-end technology enabled business transformation / journey

IT Operating Model Strategy: Architecting the technology operating model to enable business outcomes, shareholder value and core technology capabilities

Outsourcing Advisory Solutions: Providing full lifecycle advisory for IT Outsourcing, IT Shared Services and delivery models associated with complex advanced technology integration

Technology and Business Value Capture: Leveraging frameworks and tools to drive value and realize ROI on technology investments and transformational programs

Our practitioners work collaboratively within integrated, cross-functional teams to deliver business, digital, and analytics transformation, all enabled through cloud.Teamwork is crucial as teams are composed of a diverse group of specialists across multiple disciplines from our consulting, advisory, and tax practices, our alliance partners, and our clients, helping drive towards a successful outcome.Our practitioners are expected to own and deliver their respective deliverables while managing different clients and other stakeholders.

A Senior Manager at Deloitte is expected to contribute to the firm's growth and development in a variety of ways, including:

Engagement Management:Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk

Client Management:Manage day to day interactions with executive clients and sponsors

Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

Practice Development & Eminence:Develop practical solutions and methodologies; develop "thought ware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals

People Development:Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

The Team


Our Strategy practice brings together several key capabilities that will allow us to architect integrated programs that transform our clients’ businesses, including Corporate & Business Unit Strategy, Technology Strategy & Insights, Enterprise Model Design, Enterprise Cloud Strategy and Business Transformation.

Strategy professionals will serve as trusted advisors to our clients, working with them to make clear insight-driven choices about where to play and how to win, to drive growth and enterprise value. 

Strategy will help our clients to:

Identify strategies for growth and value creation, leveraging methods and tools like the Strategic Choice Cascade

Develop the appropriate business models, operating models, and capabilities to support their strategic vision

Track and maximize the ROI on technology investments and leverage technology and Cloud trends to architect future business strategies using tools like the Cloud Value Calculator and Pricing Engine


Minimum of a Bachelor's degree and 10 years consulting and/or industry experience

At least 6 years of experience managing large technology engagements (min. of 2 full life cycle implementations)

Must have participated in one or more projects involving:

Engagements: Current State Assessment, Future State Design, Roadmap Development, Health Check, Service Catalog Design, Application Alignment, Data Management Strategy, Process Maturity, Process and Tool Deployment.

Process Frameworks: IT Infrastructure Library (ITIL), ISO 20000, COBiT

ITIL: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement and the processes in each of these five lifecycle phases

IT Service Management Tools: ServiceNow and others

Common IT Operations Subareas: Service Catalog Management, Service Level Management and Metrics, Security Management, Operational Metrics, Operational Governance

IT Cost Optimization and Effectiveness

IT Governance, Operating Model, and Delivery Model

IT Financial Management – IT financial dashboards, charge back models, and IT cost management

Technology Management Optimization

Enterprise Demand and Project Portfolio Management

Experience with ITIL Strategy

Ability to articulate leading business issues and trends, including the associated technology implications within one or more industries

Strong program management skills with experience managing and delivering complex and critical programs

Strong financial and analytics skills with experience tracking and maximizing the return on technology investments

Ability to travel 80-100% of the time (Monday – Thursday/Friday)


Ability to work independently and manage multiple task assignments

Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Eagerness to mentor junior staff

An advanced degree in the area of specialization (MBA Preferred)

Continuous curiosity to expand knowledge of new technology innovations and its applications to business


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