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Vice President, Chief Information Officer

Los Angeles, CA, USA | Valley Presbyterian Hospital

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
    7-10 years
Job Description:
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The Chief Information Officer (CIO) will provide business and technology vision and leadership in the planning, selection, implementation, and support of organization-wide information services. The CIO is responsible for developing and facilitating strategic information services projects, partnering with organizational leaders in realizing technology value, and ensuring the high performance and optimal functionality of the hospital’s computing environment.The CIO also oversees the Information Security Program, Biomedical Engineering Technology, and Business and Clinical Data Analytics capabilities. As a member of the Executive Team, he or she facilitates technology governance and planning as a partner with every other operational function of the hospital.


Previous experience in a hospital environment as CIO or as highest-ranking leader for information technology (e.g., Director or VP of Information Services).

CIO level certification from HIMSS or CHIME (e.g., CHCIO, FHIMSS, CPHIMSS)

The CIO will also have:

Minimum of 8 years of experience with increasing responsibilities in management and support of healthcare information systems and information technology including direct management of a major IT operations.

Experience with both in-house, managed services and outsourced solutions.

Demonstrated knowledge of healthcare clinical and business processes

Documented project management experience using a variety of methodologies for the planning, implementation and support of systems in a complex health care environment

Ability to analyze and resolve complex issues, both logical and interpersonal

Effective verbal and written communication skills and effective presentation skills.

Fully accessible network of healthcare vendors, partners, fellow CIO’s and demonstrated participation in industry professional organizations for ongoing professional development

Personal Attributes:

Communicates openly, even when delivering unfavorable or difficult news,

Self-motivated, team player, cooperative, flexible, upbeat and creative,

Relates well to all levels of the user community, including physicians,

Visionary with attention to delivery detail, and

Sets and manages priorities.

Proven skills in:


Listening to users and facilitating their involvement in all IT decisions,

Managing, leading and facilitating, both at the executive and IT department levels,

Planning, managing and delivering IT services,

Leading and supporting Process Improvement and Change Management projects,

Negotiating with vendors, contractors, and others, and

Preparing and monitoring budgets in an environment of austerity.


Requires a bachelor's degree in Computer Science, Business Administration or a related field or equivalent experience.

A Master's degree in Health/Hospital Administration, Public Health, or Business Administration, or related field is highly desirable.


LA County Fire Card required within 30 days of hire.

DUTIES AND RESPONSIBILITIES (These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):

Planning and Policy Development

Develop and articulate the technology vision, roadmap and requirements to support the organization’s mission and planned business priorities

Partner with executives and stakeholders in the planning and prioritization process

Ensure policy and capability are aligned

Clinical and Business Transformation

Assume a sponsorship role for Informatics initiatives in partnership with CMO, CNO, and CMIO aligned with standardized best practice measured by key performance indicators

Continue alignment of hospital Certified EHR Technology with CMS incentive programs (e.g., Promoting Interoperability) and hospital quality scorecards (e.g., Leapfrog)

Lead technological innovation for the purpose of providing sustainable systems as enablers of efficiency, productivity, and positive business outcomes

Facilitate strong adoption and use of IT systems throughout the organization

In partnership with other business units, provide appropriate system training and ongoing optimization of workflows through use of technology

Data Analytics

Sponsor data governance and continued optimization of reporting and business intelligence systems and tools

Develop responsive decision support and analysis capabilities to provide for data driven decision making by leadership

Mentor and lead the Knowledge Management team


Lead a visible and transparent project prioritization process to align resources with initiatives and to ensure interdisciplinary efforts are in support of organizational strategic priorities

Actively engage in capital planning and approval process with special attention to technology investments and dependencies

Partner with other leaders in efficient use of resources from business and clinical units as well as Information Services

Establish/nurture relationships with executive management, clinicians, department heads, and other key stakeholders to help them understand how to achieve strong adoption and value from the use of information systems and technology


Continue partnerships with external parties for the secure but effective exchange of health information including HIE’s, public health registries, community delivery network, and other hospitals

Actively develops working relationship with the physician provider community as a trusted technology partner


Manage delivery of IT services in alignment with ITSM standards and best practice

Foster high user satisfaction in response to requests and incidents to meet or exceed stated SLA

Promote professional development of technology team while providing clear vision and strategy

Thoughtfully manage various providers of managed services, solution vendors, and contractors as part of the service delivery team

Ensure that all information systems operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including HIPAA

Validate and continue to practice system recovery plans for reliability in the event of power failure, damage to system, etc.

Facilitate correction of any system failures


Ensure high availability and reliability of critical systems with best use of current proven technologies

Execute initiatives based on the technology roadmap

Commit to ongoing professional knowledge and awareness of healthcare technology and serve as technology advisor to the organization


Represent information security standards and practices to the executive team, the Chief Counsel, Compliance Officer and the Board of Directors

Oversee the formal Information Security Program, providing guidance to its manager, reviewing assessments, controls and policies to ensure the highest level of cybersecurity for the organization

Promote a risk management approach to cybersecurity and advocate for tools, policy and practice as necessary to excel as measured by standard cybersecurity risk frameworks and practice maturity models

Develop and enforce policy and procedures to ensure the protection of Valley Presbyterian Hospital’s IS assets and the integrity, security and privacy of the information entrusted to or maintained by Valley Presbyterian Hospital


Approve, coordinate and control all projects related to the acquisition, installation and maintenance of major information systems for Valley Presbyterian Hospital.

Develop and maintain Valley Presbyterian Hospital policies and standards aimed at maximum effectiveness and minimizing costs related to the acquisition, implementation and operation of IS systems.

Develop and monitor the approved annual operating and capital budgets for information systems.

Manage relationship with vendors for sales, service and support of all information systems. 

Evaluate vendor alternatives, perform appropriate cost benefit analysis, and recommend solutions that maximize effectiveness and minimize costs commensurate with acceptable risks.


Serve as a member of the Hospital Compliance Committee as well as various other committees

Perform other duties as assigned by Chief Executive Office and/or Board of Directors. 

The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:

Complies with VPH policies and procedures on customer satisfaction and service excellence.Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.Conducts self in a professional, respectful and courteous manner during all interactions.Works effectively and collaboratively with others toward common goals.

Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.

Participates in operational aspects of the department and maintains/participates in performance improvement activities within the department.

Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).

Demonstrates knowledge of and follows safety practices.Understands the importance of safety, including patient safety in the workplace.Maintains a safe environment for self and others.

Actively participates in the Patient Safety Program, including event reporting.Identifies sentinel events/near misses and responds per defined organization processes.Participates in education activities and process implementation.Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.

The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.


Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.

Fast and continuous work pace with variable workload.

Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.

Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.

Handles emergency/crisis situations in accordance with Hospital policy.

Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.

Occasional travel may be required.

Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.

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