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Vice President & Chief Medical Officer - Administration

Des Moines, IA, USA | Leading Internet / Online Media Company

  • Industry:
    Internet / Online Media
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
    5-7 years
Job Description:
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This is the senior physician leader position responsible for providing leadership,

management and strategic direction to ensure the delivery of high quality,

cost-effective health care consistent with the mission of Mercy Medical

Center-Des Moines (MMC-DM) and Catholic Health Initiatives (CHI) to better meet

the needs of the community. The

& Medical Officer (CMO) serves as the senior physician leader working

with others to set the vision and for the organization. The CMO is responsible for improving clinical

performance, overseeing conversion to evidence-based medicine, lead safety

initiatives and direct quality assurance for Mercy. The CMO will have accountability for the

oversight of all physicians who have operational accountability for employed

physicians and relationships with independent physicians. The CMO

provides on-going counsel and advice to the Medical Directors and elected

medical staff officers on physician matters.

The CMO assures compliance with corporate policies, by-laws and mission

statement of the organization and assures clinical efforts meet or exceed

standards of the various accrediting and approving bodies. The CMO serves as staff support to the Mercy

Board of Directors and will perform special projects as assigned by the

and/or the Board. The CMO will work

closely with his/her counterparts within CHI.

The CMO will also work closely with the Senior

responsible for the Mercy Accountable Care Organization. The CMO will work collaboratively with the

Leadership Team in all aspects of Mercy affairs and is accountable for the

clinical excellence of medical care through the development, implementation and

evaluation of the Mercy clinical effectiveness process that requires the

integration of provider staff, Mercy management, and employees in collaborative

working relationships.

Job duties require considerable knowledge of the

specialized principles and practices related to health care management in order

to evaluate and make viable recommendations for the improving health care

delivery systems(s) and enhancing organizational effectiveness and

efficiency. Also requires considerable

leadership expertise relating to business planning, process improvement, budget

administration and personnel management.

Performance improvement efforts cover a variety of processes, and an

incumbent must be sufficiently knowledgeable to recognize important synergies

and opportunities in clinical outcomes, cost containment, patient

safety/satisfaction and regulatory compliance.


+ Serves as leader of the Physician Executive Council.

+ Leads and oversees the programs, systems, operations and resources of theassigned facility/clinical area(s) to assure safe and appropriate delivery ofdiagnostic and therapeutic patient care, achievement of clinical coremeasurement scores, and to ensure that all activities are conducted in a timelyand cost-effective manner and in compliance with organizational values,professional standards, internal policies/standards/procedures and applicableregulatory requirements.

+ Provides executive oversight with respect to all aspects of patient carewithin all clinical area(s), includingphysician outpatient clinics, and ensures theapplication of consistent practices relating to clinical/administrativeoperations, customer service, human resources activities and Mercy standards;collaborations with medical staff to develop and implement new clinicalsystems/programs to enhance existing services and raise the standard of carefor the patient population served.

+ Serves as a member of the Mercy Senior Leadership Team and, as such,provides effective strategic vision, leadership and direction in the overallmanagement of the organization; collaborates with other leadership team membersin the common goal of standardization, integration and enhancement of thecontinuum of services available within designated clinical area(s);participates in the company-wide evaluation of processes and practices todetermine the need for change to accommodate shifting business priorities,conditions and objectives.


+ Leads and oversees the development, implementation and evaluations ofnew/revised standards, policies, procedures, protocols and/or generalcommunications in support of clinical area(s) to ensure consistency with thephilosophy/values of the organization and compliance with applicableregulatory/accreditation requirements; ensures that all clinical and relatedsupport activities are fully documented in accordance with the standards andpractices of the organization .


+ Determines operation/capital resources needed to accomplish theperformance objectives of the facility/clinical area(s) and leads/overseesactivities and resources in a manner that is fiscally responsible and inaccordance with CHI/Mercy policies and standards; leads/oversees thedevelopment of the annual operating/capital budget, ensuringalignment/optimization of resources towards achievement of financial goals; exerciseseffective cost control by monitoring anddirecting the adjustment of expenses as necessary to stay within budget;directs the preparation of complete and accurate financial, budget, activityand productivity information including variance reports, financial projectionsand other statistical reports; keeps appropriate parties appraised of allissues with potential for budgetary/financial impact.


+ Directs and evaluates the work of the physician division leaders inaccordance with the content, spirit and intent of applicable internal/externalregulations and standards for human resource management. In collaboration with the Operating Officer ensures adequatestaffing levels for appropriate coverage to meet budgetary and operationalobjectives and that staff are qualified and properly trained to performassigned job duties; makes employment decisions, establishes performancestandards and evaluates physician management staff performance;councils/develops physician management staff and addresses performancemanagement concerns and technical issues elevated by subordinates as beyondtheir scope of authority.


+ Anticipates and recognizes the evolving factors that affectcurrent/future needs, and leads/oversees the development of strategies/initiatives/programs/projectsto support future growth of clinical area(s) and address matter such as:provision of new services, standardization of policies/practices across theorganization, increasing market share, maximizing revenues, cross-sellingservices, improving efficacy/cost-effectiveness of clinical services provided,enhancing patient outcomes/satisfaction and other of similar complexity andconsequence; understands and ensures the full optimization of availableinformation technology to achievement of overall business objectives; directsthe development of formal strategic/tactical plans, to include both short-& long-term business planning, with full accountability for achievement ofplan objectives; presents and gains Leadership Team support for recommendationsand leads/oversees project management efforts to develop/implement planningobjectives.


+ Ensures full compliance with internal/external legal and regulatorystandards and requirements, and effective control procedures are in place andfully functioning to preclude improprieties from occurring; monitors theeffectiveness of current practices in meeting expectations and producingdesired results.

+ Keeps abreast of changing regulatory requirements/regulation,clinical/professional standards, changing customer demographics and competitiveindustry practices impacting assigned functions, as well as organizationalinitiatives/changes with potential to impact current strategies, programs andresources; determines nature/scope of impact on existing activities anddetermines effective response/solution while maintaining acceptable servicelevels and work quality.


+ Works collaboratively to develop effective marketing strategies and promotionalmaterials for the clinical area(s) that are designed to enhance awareness,expand market share and increase revenues to Mercy, identifies and implementsstrategies/opportunities to differentiate Mercy programs and services fromthose of other healthcare providers; participates in community awarenessactivities to promote clinical programs/services.

+ Cultivates and maintains professional relationships with primarycustomers of the clinical area(s) including medical directors, physicians,physician groups, patients, supply vendors and external entities to fosteropportunities for revenue enhancement, enhanced customer service and topositively impact core clinical measures.


+ Leads and oversees the development, implementation and evaluation ofsystems initiatives/programs to facilitate performance/quality improvements inkeeping with strategic objectives and regulatory requirements; conducts ongoingassessment of the strengths and weaknesses of the assigned clinical area(s) tobetter understand/identify future needs and challenges; evaluates existingsystems/programs/priorities and future potential to make recommendations forgrowth, expansion, new services and solvency of existing services based onmarket demographics and volume projections; develops and presents comprehensiverecommendations regarding the viability of specific systems/projects; plans anddirects quality process improvement initiatives/projects to ensure achievementof business objectives.

+ Partners with others throughout Iowa and CHI on clinical qualityinitiatives.



+ Licensed to practice medicine in the State of Iowa.

+ Post Management degree (, MHA, or similar) preferred.

+ Employed physician group experience preferred.

+ A record of successful clinical practice augmented by five (5) to seven(7) of leadership experience preferred.

+ Knowledge of the content, intent and application of regulations,policies, standards, operations, and requirements applicable to the businessfunction(s) under designated scope of authority.

+ Knowledge of the principles and practices of strategic business planning,program development and continuous process/performance improvement.

+ Knowledge of, and experience with, managed care, including capitation andcontracting issues.

+ Knowledge of, and familiarity with, JCAHO standards regarding medicalstaff activities and medical staff by-laws, credentialing processes, andorganization.

+ Ability to convey information effectively in verbal and writtencommunication, and through group/business presentations and meetings. Ability to generate optimism in fellow teammembers.

+ Ability to use automated systems/applications/software and officeequipment at an acceptable level of proficiency.

+ Ability to identify budget variances, compliance deficiencies and/orsystemic weaknesses and implement timely corrective action to forestall orremedy.

+ Knowledge of the principles, practices, regulatory requirements and Mercypolicies applicable to budget administration, resource/expense control, employeesupervision and performance management.

+ Knowledge of health care reform initiatives and legal issues pertainingto health care.

+ Knowledge of medical informatics, applied statistical techniques andanalytical tools/processes.

+ Ability to understand financial and/or operational reports, analyze data,identify improvement opportunities and implement effective responses. Ability to draw conclusions from data.

+ Ability to establish and maintain effective working relationships asrequired by the duties of the position and a philosophy of collaboration andteamwork. Ability to create changethrough influence. Strong persuasiveabilities and ability to strengthen clinical partnerships.

+ Ability to strategize, develop and evaluate business plans, initiatives,standards, budgets, and policies/procedures.

+ Ability to keep abreast of trends, developments and regulatoryrequirements impacting matters within designated scope of authority.

+ Ability to successfully lead, manage, oversee, develop and evaluate thework of subordinate staff and clinical credibility with physicianconstituencies.

+ Ability to work collaboratively with physicians, nurses and otherproviders in interdisciplinary team to coordinate and continuously improvepatient care. A demonstrated ability inforging physician/management relations.

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