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Vice President, Client Experience, Consumer

Minneapolis, MN, USA | Weber Shandwick

  • Industry:
  • Position Type:
  • Functions:
  • Experience:
    10-12 years
Job Description:
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You will be responsible for managing client and inter-agency relationships and playing a critical role in determining the future and long-term success of our clients. You will be responsible for all aspects of a client relationship and account team, supervising one large piece of business with multiple work streams and team members. Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, and the development of creative concepts. Ideally, you will have agency or consulting experience in the consumer space.

What We Are Looking For:

  • Can turn ideas into workable plans

  • Capacity to convey ownership of assigned projects to junior team members

  • Can solve conflict

  • Can mobilize and motivate teams

  • Can work independently and as part of a team

  • Excellent oral and written business communication skills

  • Aptitude for financial analysis

  • Can complete challenging projects within set parameters

  • Exceptional judgment when working with team members, client contacts and vendors · Commitment and dedication to the agency's success as well as individual career

  • Can anticipate client and team needs

  • Attention to detail and quality

  • Instills confidence with clients and colleagues

Basic Qualifications:

  • At least 8-10 years’ experience in agency, PR/Communications space

  • Experienced in Public Relations, Account Management and Media Relations

  • Bachelor’s Degree in Communications, Business Management, or related field

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