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VP / AVP, Regional Project Manager, IBG Operations - Regional Corporate Services, Technology & Ops

Singapore, Singapore | DBS Bank

  • Industry:
    Banking / Investment Banking
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
    Project Management
  • Experience:
    5-7 years
Job Description:
82 people have viewed this job

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Lead and drive E2E Digital Servicing & Operating Model implementation regionally for corporate servicing operations

Work closely with internal stakeholders (business, technology, operations) and customers using 4D journey approach and providing fit-for-purpose solutions.

Align with IBGO vision of SMART operations and be part of team to build digital solutions for IBG servicing and ops platform, especially in the area of Corporate Loans.

Produce accurate and detailed project reports and presentations to update the team’s project milestones and status to senior management on a timely basis 

Experience on design thinking, and human-cantered design methodologies within scope of initiatives 

Work across business & technology lines, platforms and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance. 

Manage project resource and budget, scope, risk, schedule and progress, performance, deliverables, issues, escalations and conflicts 

Engage team and stakeholders throughout the various stages of Agile projects Delivery

Produce and maintain key project updates and documentation using Jira dashboard and/or interactive dashboards throughout the project lifecycle

Effectively apply Agile delivery Methods and enforces DBS project standards 

Support IBG Ops Regional Corporate Services Operations Product Owners in implementing strategic IPA solutions and resolving project issues


Degree holder with minimum 5-8 years of experience in change management, business process improvement initiatives and project management involving business process and technology change within financial institutions 

Proven track record in delivering projects on time and within budget

Experience in end-to-end project life cycle delivery in the financial services environment 

Project Management certification an added advantage

Experience on UI/UX design will be an added advantage

Technical skills and knowledge on Agile methodologies will be an added advantage

Technical skills relating to AI/ML will be an added advantage.

Excellent communication and interpersonal skills with good analytical and problem-solving skills

Able to navigate in a complex environment and achieve outcome

Able to work under stress & tight timelines

Passion to help users with a ‘can-do’ attitude


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