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VP Business Sales and Service

Lacey, WA, USA | Harborstone

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Financial Services Professional
  • Experience:
    10-12 years
Job Description:
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Manages and leads sales and servicing of credit union products and services to local businesses, meeting established loan goals.Develops an ongoing pipeline of new business activity.Participates in Credit Committee, Pipeline Committee, and Business Sales meetings.Develops and maintains relationships with centers of influence and referral sources. Establishes business loan opportunities within identified preferred industries and according to the credit union’s risk management guidelines, and credit analysis & approval processes.  


Develops and manages a book-of-business of business members including renewals, maintaining relationships, identifying upsell opportunities. Develops and maintains account relationships, both credit and non-credit union.Sells the entire suite of credit union business services including SBA qualified loans, deposit products, cash management, merchant card services, investment and employee benefits programs; in addition to commercial real estate, C&I, etc.

Works closely with branch staff and coaches them to make appropriate referrals to Business Sales & Service.Increases market visibility and awareness in market area by representing the credit union through civic involvement and community relations activities.Develops positive and profitable networks within the business community.

Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance related courses as established by Harborstone Credit Union policies and/or practices.

Completes annually required Product and Process Knowledge competency testing, in addition to job related courses as established by Harborstone Credit Union policies and/or practices.

Effectively builds trust with members and internal staff by embodying and demonstrating the Core Values of the organization (Do the right things, Do them correctly, Do both proactively). Consistently advocates for Harborstone’s members, through every interaction, by delivering and/or supporting effective financial products, services, and solutions.Effectively leads the efforts required of his/her staff to embody and demonstrate these same attributes.


Thorough knowledge of all credit union, state and federal policies, procedures and laws regarding lending.

High level of consultative selling skills: role model, coach, trainer and mentor.

Ability to analyze complex business loan requests, evaluate financial capacity and underwrite loans to identify strengths/weaknesses, recommend pricing, terms, risk grades, and controls,.Evaluate liquidation value of collateral, specify sources of repayment, assess industry, business and management risks, etc.

Ability to prepare written requests for approval of loans.

Utilization of financial statement/tax return analytical software programs to determine cash flow, financial trends and evaluate performance in relation to an appropriate peer group.

Bondable, and have valid driver’s license.


Ten or more years of professional level business sales and operational experience in a financial institution, which includes a combination of deposit and lending technical skills.Demonstrated sales results and business lending production and management.


Bachelor's degree or higher in finance, business administration, or related field, preferred. Other industry training in business lending, sales and finance, plus job experience, can substitute.

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