VP Client Services
N/A, FL, USA | Sedgwick
Industry:Insurance - General
Operations / Production
Job Description:109 people have viewed this job
PRIMARY PURPOSE: To be responsible for the administrative, managerial and client relationships associated with Program Management within the assigned region.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Ensures contract compliance within an assigned region.
Responsible for financials including accounts receivable, invoicing and pricing support within an assigned region.
Responsible for client knowledge including threatened status and relationship with the company within an assigned region.
Ensures renewal process is handled timely; negotiates and supports new contracts within an assigned region.
Ensures compliance with corporate guidelines.
Responsible for business planning and budgeting within an assigned region.
Plans for staffing needs including succession, bench-strength, and new business within an assigned region.
Supports client relationships, builds executive relationships, and supports internal relationships.
Supports business development.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
Education & Licensing
Baccalaureate degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Advance degree with professional designation (i.e. CPCU, AIC, ARM) preferred.
Ten (10) years related experience or equivalent combination of experience and education required to include three (3) years Area Account Executive experience on national accounts and five (5) years claims/supervisory experience.
Skills & Knowledge
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
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