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VP, Commentary Content Management

Eagan, MN, USA | Thomson Reuters

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    General Management
  • Experience:
    15-20 years
Job Description:
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Reporting to the Managing Director, Content & Head of Global Shared Services, and based in our Minneapolis hub location, the VP, Commentary Content Management will manage a dispersed team of 90 – 120 people.They will own the strategy and domain expertise related to the content structures, technologies and processes used to manage and structure Thomson Reuters commentary content assets.The key areas of accountability are:

1. Partner on shared goals with the Commentary Operations team in support of Commentary content deliverables

2. Architect and align Commentary content processes and manage the infrastructure supporting these processes

3. Collaborate with Editorial and Technology on new content enhancements and modernization efforts aligned to existing and future customer needs

4. Develop deep knowledge of customer usage and trends in partnership with product/editorial and establish content strategy, standards & goals


The successful candidate will focus on the following:

Able to influence and negotiate across geographies and ability to work with stakeholders in a matrix driven organization irrespective of the job families

Ability to streamline and implement new workflows that create speed, efficiency, and support rapidly shifting business demands

Build effective partnerships and communication channels with business units and leadership across the enterprise

Develop and execute the change strategy, to deliver improved management information, enhanced efficiency in regulatory reporting, higher business partner/customer satisfaction

Plan, manage and analyze day-to-day operations of centralized teams to ensure performance metrics are consistently met, reviewed, revised as appropriate

Understand local laws and regulations in order to implement plans to successfully adapt to the changing environment

Work with senior leaders to establish target objectives in line with the operating model

Continuously assess processes and operational excellence practices to identify opportunities for process reengineering, redesign and automation, driving improvements in quality, performance, cycle time and cost

Excellent business acumen with hands on experience managing financials and budgetary plans

Excellent exposure managing external stakeholders; outsourcing models experience across 3rd party partners and insourcing of work in line with the strategy will be an added advantage

Exposure to understand the overall context and business models within the organization and determine as well as evaluate the work force strategy in line with customer impacts as well as cost effective delivery models

Prior experience in building rapidly growing teams – designing, planning, evaluating and executing in a seamless manner

Experience in managing vendors – primarily vendor relationship, commercial acumen on the pricing models as well as evaluating clear criteria and glidepaths to have a positive outcome and impact on deliverables

Strong change agent and works well across boundaries, peers and colleagues; influencing skills would be paramount with strong emphasis on data management and analytics for outcome driven approach

Agile, ownership and accountable with an emphasis on being proactive and move things in a fast-based approach

Candidate Profile

Skills & Competencies

Experience managing content collections, processes and systems in support of business information services

Deep domain expertise of best-in-class organizations and models

Demonstrated ability for establishing strategy, driving for improved performance, consistently producing superior results, cultivating ownership and accountability  

Strategic leader for identifying, developing and retaining talent and building strong agile teams 

Strong influencing skills

Proven leadership capabilities in matrixed environments

A proven, well rounded commercial leader who has served in global organizations of scale

Deep understanding of how emerging technologies can be optimally integrated complex environments 

A visionary change agent, driving continuous improvement and excellence; track record of developing and delivering a strategy and vision that has significantly impacted the customer experience across the enterprise

Strong cadence and delivery on metrics – transparency, timeliness, efficiency in resource planning and execution 

Proven experience leading an organization through a period of major cultural and business transformation 

Strong analytical skills with the ability to innovate and make strategic decisions 


Candidate should be a university graduate/post-graduate with strong academic record and minimum of 15 years of experience working in a global operations role

Strong working knowledge of data analysis and performance metrics using business management software

Behaviors & Leadership

Transformational excellence – proven leadership of successful transformation programs in global, complex, customer centric environments 

Executive influence – skilled in working in a complex, global, matrixed structure with proven ability to influence and execute through centralized and regional functions 

Business engagement – extensive experience partnering, influencing and developing deep, trusted relationships with senior leaders and business line executives 

Functional collaboration – skilled in influencing various stakeholders across product and technology; strength in leveraging partners and engaging the organization to produce superior results 

Customer obsessed – takes the long-term view to build trusting and sustainable relationships; anticipates customer needs and generates solutions proactively 

Relentlessly curious and prepared to challenge the status quo

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