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VP, Division Operations- Title and Settlement Services

Remote, USA | The First American Financial Corporation

  • Industry:
    Financial Services
  • Position Type:
    Full-Time
  • Functions:
    Operations / Production
  • Experience:
    12-15 years
Job Description:
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The VP, Division Operations will serve as the Senior Leader and Head of Title and Settlement for First American Mortgage Solutions. In this role you will directs and manage the day-to-day operations of a segment of the organization’s operations in non-manufacturing environments in compliance with established policies and procedures. Participates in developing, interpreting and implementing policies and procedures for the organization. Ensures employee conformance to established practices and proper training of staff. Prepares related reports and audits current procedures to monitor efficiency of operations. Instills the notion within all employees at all levels of the organization that the business unit’s primary goal is to provide the highest quality service possible to all of our customers.


Essentials Functions


Directs and develops the implementation of goals, objectives, and work standards for a Functional Unit without focus on the daily operational activities.


Develops and directs the implementation of policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.


Plans, organizes, administers, reviews, and evaluates the activities of professional, technical, and office support staff through subordinate managers and supervisors.


Contributes to the overall quality of the Functional unit by developing work teams and by reviewing, recommending, and implementing improved policies and procedures


Develops, coordinates, and provides for overall administration of the Functional units annual and strategic goals.


Confers with Executive Management regarding departmental requirements and solutions; facilitates the resolution of problems and the development of new initiatives to support business segments.


Authorizes projects, sets priorities, approves designs, and cost estimates for projects.


Knowledge and Skills/Technology Used


Demonstrated competency in creating and executing on strategic plans


Proven track record of leading large, complex projects with multiple stakeholders and driving organizational change


Demonstrated success with meeting the needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources


Possesses and applies comprehensive knowledge of principles, practices, and procedures of particular field of specialization to the successful execution of multiple complex projects


Strong experience and knowledge of functional tools and infrastructure


Progressive experience in leading employees in multiple locations, and significant experience developing and implementing solutions


Possesses strong problem solving, collaboration, critical thinking, team building, and presentation skills


Results oriented with strong time management and project management skills, and must be highly organized and driven to succeed


Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential


Typical Education


Bachelor’s degree or equivalent combination of education and experience


Advanced degree preferred


Typical Range of Experience


12+ years demonstrated experience managing complex cross functional units or groups


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