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VP Product Management, Developer Platform

San Francisco, CA, USA | Zuora

  • Industry:
    Internet / Online Media
  • Position Type:
  • Functions:
  • Experience:
    10-12 years
Job Description:
103 people have viewed this job

Our growth story is only just beginning we’re looking for a highly collaborative VP of Product Management with the analytical horsepower and problem-solving abilities to help us unlock our next phase of innovation and growth with the Zuora Developer Platform.

The VP of Product Management will leverage our strong foundation to build a world class Developer Platform enabling our customers and partners (i.e. GSIs, ISVs) to easily deploy, integrate, customize and extend our Zuora suite to meet their specific business needs, translating to accelerated ARR growth (i.e. new segments, new markets), improved NPS and increased net revenue retention.

As a key leader in our organization, you’ll help us drive this transformation; developing and executing the strategic vision and product roadmap; cultivating external partnerships and a developer community, and building and nurturing an amazing team.

Your mission

Unlock the power of Platform for Zuora.

Outcomes to achieve

Define inspiring vision for the future state of Zuora’s Developer Platform that empowers our customers and partners to easily deploy, integrate, customize and extend our applications and, in the future, enables ISVs to build custom applications 

Build and scale a world-class Platform Product Management organization that product managers crave to be a part of to develop their skills and grow their careers, including: inspiring the team with a compelling vision and strategy; defining the organization structure; unlocking the talent and capabilities of the current team; recruiting top talent 

Partner with Engineering to drive world class execution of the product roadmap, including: defining our platform architecture and standards; building consistent processes; harnessing test and data-driven approaches; and delivering high-quality, high-impact work

Work with Product Marketing to develop a clear and compelling Marketing Strategy for our Developer Platform, including: building awareness of our unique Developer Platform capabilities; develop the pricing and packaging strategy

Build a strong external presence and be an external evangelist for our platform vision, technology and product roadmap, influencing: our customer developer community, industry analysts and key partners, including leading system integrators and ISVs

Be an internal evangelist for our platform capabilities to ensure they are part of everything we do, including: ensuring the adoption of platform capabilities by internal teams; supporting the platform vision across internal product roadmaps

What you’ll need to be successful

10+ years leading product management teams within B2B SaaS, PaaS or IaaS companies, with specific experience (5+ years) focused on developer platforms

A deep love of and empathy for developers as well as building amazing experiences that enable them to thrive

Developer background with a player-coach mentality that enables you to roll up your sleeves and dig in along side the team

Proven track record of having skillfully built, mentored and coached 10+ person Product Management organizations into a thoughtful, efficient, and quality team

Expertise in empowering and instilling confidence in cross-functional teams such as Product, Sales, Global Services, Customer Support, etc.

Skilled at partnering with VP and C-level executives in driving business decision-making and product road mapping 

A strong point of view and willingness to thoughtfully make your argument

Ability to combine both internal user data and consumer insights to help map the product experience

A passion for living and breathing the user experience, immersing yourself in user trends, research and live interactions

Ability to complement all decisions with supportive analytics and test/measure performance

Work seamlessly across departments to ensure the best outcome for the business

Known for taking ownership of the outcomes through working with others and stay accountable to actions

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