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VP Quality and Safety Maine Behavioral Health

Portland , ME, USA | Leading Healthcare - Hospitals Company

  • Industry:
    Healthcare - Hospitals
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Quality Assurance
  • Experience:
    10-12 years
Job Description:
68 people have viewed this job

The Vice of Quality and Safety will lead system-wide efforts to improve clinical quality, patient safety, patient , and regulatory compliance across Maine Behavioral Healthcare. Working closely with the Maine Behavioral Healthcare executive management team, the VP of Quality and Safety will coordinate and lead system-wide efforts to: ensure that the quality of clinical care meets evidence-based guidelines and best practices, improve systems of care delivery to eliminate preventable harm, measure and improve patient , ensure compliance with regulatory and accreditation standards, support internal and external performance measurement and reporting, appropriately handle patient complaints and grievances, and foster a culture of continuous performance improvement across the organization.

In this highly visible role, the VP of Quality and Safety will support strategic planning and goal setting related to clinical quality, patient safety, patient , and regulatory compliance. The incumbent will be responsible for mentoring and supervising a diverse team of quality and safety professionals focused on improving clinical care and achieving system-wide goals and objectives. Other responsibilities will include chairing relevant organizational committees and workgroups, and serving as a content expert and resource for managers and staff across Maine Behavioral Healthcare.

Required Minimum Knowledge, Skills, and Abilities

’s in a health-related field required; RN or MD preferred

10+ working in a health care delivery organization required, with a minimum of 5 in a primarily administrative or management role

5+ of psychiatry-related clinical preferred

working in the areas of Performance Improvement, Patient Safety, Regulatory Compliance, and Quality Management preferred

Familiarity with hospital settings preferred

Team facilitation preferred

working in a complex, highly matrixed organization preferred

A proven track record motivating others to improve clinical quality and patient safety

leading, managing, and working with teams across multiple locations preferred

Additional Attributes

Effective verbal and written communication skills

Strong critical thinking skills

Collaborative and team oriented

Computer proficiency in Excel and Word and familiarity with electronic health records

Strong attention to detail

Essential Functions

Lead system-wide efforts to improve clinical quality, patient safety, patient , and regulatory compliance across Maine Behavioral Healthcare

Coordinate and lead efforts to ensure that the quality of clinical care meets evidence-based professional guidelines and best practices

Coordinate and lead efforts to improve systems of care delivery with the goal of minimizing errors and eliminating preventable harm

Coordinate and lead efforts to measure and improve patient across the continuum of care

Ensure compliance with regulatory standards for delivering clinical care and maintenance of accreditation with requisite agencies

Implement and maintain efficient processes for internal and external performance reporting related to clinical quality, patient safety, and patient

Implement and maintain efficient processes for handling patient complaints and grievances; collaborate with organizational leadership in addressing complaints and grievances as indicated

Foster a culture of continuous performance improvement across the organization

Support strategic planning and goal setting related to clinical quality, patient safety, patient , and regulatory compliance

Mentor and supervise a diverse team of quality and safety professionals focused on improving clinical care and achieving system-wide goals and objectives; implement appropriate department structure to ensure staff engagement and productivity

Chair or co-chair key organizational committees and workgroups focused on improving quality and safety; serve on relevant Board and Leading Healthcare - Hospitals Company committees

Support the executive leadership team in achieving system-wide goals and objectives

Coordinate activities with Leading Healthcare - Hospitals Company quality and safety leadership and with relevant centralized teams and services

Serve as a resource re: performance improvement models and approaches-including education, consultation, and team facilitation

Serve as a resource for organizational leadership re: department of health on-site investigations and licensing, regulatory and accreditation surveys; collaborate as needed in the development and implementation of plans of correction in response to licensing, regulatory and accreditation findings


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