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VP Regional Sales

Fort Mill, SC, USA | Freedom Mortgage Corporation

  • Industry:
    Financial Services
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Sales
  • Experience:
    10-12 years
Job Description:
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The Regional Vice President of Sales is responsible for oversight of a physical site(s), driving the Call Center leaders to reach and exceed production goals. This position performs coaching and best practice training on one on one and team basis.


Essential Job Functions may include:


 Instrumental in planning and implementing sales strategy with the site SVP

 Main backup person to the SVP of the site

 Provide leadership and vision to guide your team to achieve individual and team goals 

 Meet minimumperformance standards as established by Sales Leadership on Lead to Close Loan conversion metrics and Loan Advisor productivity requirements

 Communicate the company’s goals and initiatives to team members

 Provide developmental plans to team member s as needed to drive improved performance

 Participate in and contribute to Company training initiatives as needed

 Report team standings (service, production, expectations) to Sales Management

 Responsible for agreed-upon minimum average monthly loan volume goals and minimum conversion metrics

 Ensure team members are held accountable to Company production, activity, and quality standards

 Monitor team members to ensure Compliance and adherence to sales scripts and setting customer expectations and creating a sense of urgency

 Manage team member turn times on speed of Docs Returned, leveraging e-acknowledgement and Champion Company culture, acting as a source of information and inspiration for Team Members

 Monitor team member system to ensure appropriate actions, conversions, and data integrity

 Responsible for production and activity reports for the team including Lead Sources and internal administrative reporting

 Key contributor to the monthly recruiting results within the area

Other Related Duties:


Performs other related duties as assigned.


Supervisory Responsibilities:


Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.


Education and/or Experience:


 Bachelor's degree (B.A.) from four-year College or University preferred

 At least 5 years of mortgage origination experience, or a combination of 10 or more years in a sales leadership role and work experience in a directly-related industry

 Current leadership responsibilities overseeing mortgage loan origination

 Experience training and developing others in the mortgage industry

 Experience creating and delivering one-on-one and group presentations

 Experience working in a high-volume and fast-paced sales environment

 Experience in prospecting, cultivating, and maintaining new and existing relationships from various sources

 Proficiency in telephone prospecting and closing

 Strong communication and interpersonal skills are essential for this role

Licensing/Certification/Registration:


This position does not require professional licensing, certification or registration.


Language Skills:


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Mathematical Skills:


Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.


Reasoning Ability:


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Personal/Organizational Contacts:


Regular and substantial contact with others. Contacts usually involve discussions related to policies and programs. Handles sensitive, complex, and/or confidential information.


Customer Service Relationships:


Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.


Work Complexity:


Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.


Independent Judgement/Problem Solving:


Performs duties within scope of general Company policies, procedures and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures and practices. Refers exceptions to policy and procedures to the supervisor.


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