VP Regional Sales
Fort Mill, SC, USA | Freedom Mortgage Corporation
Job Description:71 people have viewed this job
The Regional Vice President of Sales is responsible for oversight of a physical site(s), driving the Call Center leaders to reach and exceed production goals. This position performs coaching and best practice training on one on one and team basis.
Essential Job Functions may include:
Instrumental in planning and implementing sales strategy with the site SVP
Main backup person to the SVP of the site
Provide leadership and vision to guide your team to achieve individual and team goals
Meet minimumperformance standards as established by Sales Leadership on Lead to Close Loan conversion metrics and Loan Advisor productivity requirements
Communicate the company’s goals and initiatives to team members
Provide developmental plans to team member s as needed to drive improved performance
Participate in and contribute to Company training initiatives as needed
Report team standings (service, production, expectations) to Sales Management
Responsible for agreed-upon minimum average monthly loan volume goals and minimum conversion metrics
Ensure team members are held accountable to Company production, activity, and quality standards
Monitor team members to ensure Compliance and adherence to sales scripts and setting customer expectations and creating a sense of urgency
Manage team member turn times on speed of Docs Returned, leveraging e-acknowledgement and Champion Company culture, acting as a source of information and inspiration for Team Members
Monitor team member system to ensure appropriate actions, conversions, and data integrity
Responsible for production and activity reports for the team including Lead Sources and internal administrative reporting
Key contributor to the monthly recruiting results within the area
Other Related Duties:
Performs other related duties as assigned.
Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience:
Bachelor's degree (B.A.) from four-year College or University preferred
At least 5 years of mortgage origination experience, or a combination of 10 or more years in a sales leadership role and work experience in a directly-related industry
Current leadership responsibilities overseeing mortgage loan origination
Experience training and developing others in the mortgage industry
Experience creating and delivering one-on-one and group presentations
Experience working in a high-volume and fast-paced sales environment
Experience in prospecting, cultivating, and maintaining new and existing relationships from various sources
Proficiency in telephone prospecting and closing
Strong communication and interpersonal skills are essential for this role
This position does not require professional licensing, certification or registration.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Regular and substantial contact with others. Contacts usually involve discussions related to policies and programs. Handles sensitive, complex, and/or confidential information.
Customer Service Relationships:
Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.
Independent Judgement/Problem Solving:
Performs duties within scope of general Company policies, procedures and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures and practices. Refers exceptions to policy and procedures to the supervisor.
Already a member? Sign In