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VP, Team Lead - Programme Management, Group Legal, Compliance & Secretariat

Singapore, Singapore | DBS Bank

  • Industry:
    Banking / Investment Banking
  • Position Type:
  • Functions:
    Project Management
    Legal / Compliance
  • Experience:
    3-5 years
Job Description:
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Define and deliver program initiatives and achieve business outcomes as per established timeline

Prioritize program backlogs/requests by balancing regulatory, audit and business priorities, squad capacity, to ensure all committed timelines will be met

Identify and mitigate risks and resolve issues arising from program execution using agile way of working

Effectively collaborate with cross-functional stakeholders and accurately communicate program progress and challenges


While the program manager is accountable for the overall success of the program, they are specifically responsible for:

Manage program and product roadmap, business case, and user requirements

Document detailed business requirements/epics/user stories by liaising with business users/business analysts including the acceptance criteria

Define program roadmap and prioritize program backlogs/requests by balancing regulatory, audit and business priorities, and squad capacity to ensure all committed timelines will be met

Evaluate solutions proposed by technology or analytics team/vendors for specific epics/user stories to ensure best practices are followed

Build business case and project recommendations as appropriate, to draw down the budget and set up financial tracking

Conduct market research and analyse trends including RFP/setting up proof of concepts to ensure the product vision/roadmap is aligned with industry developments and our future needs

Drive program delivery

Monitor and ensure that program/project execute flawlessly, on schedule, and without compromising quality

Proactively identify and mitigate risks within the program

Resolve issues and conflicts within the program, projects and project management community and with other stakeholders, if necessary. 

Ensure resolution of issues at program or line level and escalate issues which cannot be resolved in a timely and accurate manner.

Have oversight of major production issues or remediation or resolution of data gaps within the scope of program

Manage coordination across teams and other platforms by keeping transparency in the A/B/C type of work so that delivery can effectively be managed including critical areas of:

Ensuring your project dependencies on other projects /platforms are on their roadmaps and resources will be available when your teams need them

Ensuring work other teams need from your team/s are included and prioritised appropriately in your teams work backlog.

Highlighting capability gaps to respective team/tribe/ function leads

Oversee User Acceptance Tests and Implementation

Manage user acceptance tests, including execution of test cases as necessary, develop rollout plan and oversee implementation/live-verification activities

Ensure smooth rollout of projects, complete pre and post-implementation activities in close coordination with scrum master

Work closely with Technology/Operations/Business teams to resolve any implementation issues and any post-implementation stabilisation work

Manage key stakeholders and business and technology leads

Manage and communicate effectively with domain leads at senior level and working level teams in a timely and clear manner

Responsible for ensuring project steering committee meetings, platform governance, cross functional, and other periodic project meetings are effective and achieve objectives in a consistent manner.

Change management

Adopt agile methodology across squads in the program and implement any DBS Platform Transformation milestones

Ensure utilization of standards and practices across all projects

Work with business and support unit users to drive changes to facilitate successful implementation and faster realization of benefits


Non-technical Experience

Excellent communication, presentation, and organization skills; can be relied upon to make quick and decisions

Ability to multi-task with excellent analytical, problem-solving, and planning skills

Ability to own and be hands on in the management of tasks

Strong interpersonal skills including mentoring, coaching, and collaborating with different teams/team members

Ability to deal with people at all levels and work well in a fast-paced/high-energy environment by managing individual workloads

Good relationship-building, conflict resolution and negotiation skills

Self-motivated with positive and can-do attitude; comfortable in situations where things are ambiguous/fluid or priorities can be changing

Technical Experience

Proven track record of leading projects to meet stipulated timelines with expected outcomes and quality. Work in transformation programs would be an asset.

3 years of experience in Agile project management/software development including partnering with Technology and Business users to deliver the outcomes

Solid background in business analysis and/or root cause analysis, ideally in the Financial Services industry/Retail Banking

Strong knowledge of Financial Crime, KYC/CDD, or Regulatory Compliance domain and business processes; any working experience in AML Transaction Monitoring or Sanctions screening systems (Actimize, Oracle AML, BAE NetReveal, Fircosoft, etc.) would be an asset

Excellent skills in Microsoft Office and Project Management tools (e.g. Jira, Confluence, Octane).

Project Management and/or Business Analyst certification is preferable

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