A Healthcare Executive's Guide to Optimizing Patient Flow
About the class
As any healthcare professional (or patient) can attest: disorganized patient flows and long waiting periods impede caregiver productivity, delay the rate at which patients can receive care, and result in poor utilization of facilities and equipment.
In this online class, Dr. Charles Noon, Professor in the Department of Business Analytics and Statistics at the University of Tennessee Knoxville, will introduce you to a practical approach to optimizing patient flows by applying Queuing Theory.
By attending, you will:
- Understand the main concepts that govern patient flow
- Identify the countermeasures that work and the ones that don’t
- Learn the key data elements that can you help target your improvement efforts
It is a Healthcare Leader's imperative to create a systematic approach to patient flow which can be analyzed and optimized.
About the Presenter
Dr. Noon is a professor in the Department of Business Analytics and Statistics at the University of Tennessee. He teaches in the Executive MBA for Healthcare Leadership, the Physician EMBA program, the MSBA program, the PhD program, and in a number of executive education programs. His teaching interests include operational improvement, business modeling, simulation, and decision analysis and support. He is the developer and faculty lead for the 5-day Lean for Healthcare program offered through the Center for Executive Education. He is the recipient of numerous teaching awards and serves as a teaching mentor for junior faculty.
His research concerns computer-based models for operational improvement and his published works have appeared in a diverse range of publications including Operations Research, Interfaces, Journal of Healthcare Management, Transportation Science, European Journal of Operational Research, Networks & Spatial Economics, and Biomass & Bioenergy. He is co-author of a leading book on Emergency Department operations improvement